Side-by-Side Compare
Compare two media files side-by-side, images, PDFs, and more, to spot differences instantly.
Features
Everything You Need toManage Media Smarter
Powerful tools designed to simplify complex media handling and improve team efficiency.
Advanced Image Editing
Draw, blur, rotate, crop, and mark important areas directly on images without complicated tools.
Notes & Comments
Add contextual notes and comments to any media item to keep your team aligned.
Smart Organization
Mark items as important or "follow-up later" to stay on top of what matters most.
Conversation Context
View the full conversation context around any media to understand the complete picture.
Multiple File Types
Work with images, videos, audio, PDF, Word, Excel, PowerPoint — all in one place.
Continuous Audio Playback
Play audio messages continuously without interruption for efficient review.
Easy Export
Export and download edited media with one click when you need to share your work.
Non-Destructive Edits
All edits are temporary unless exported — your original conversation data stays protected.
Security Add-On
MediaBriz Guard
Advanced Media Security
Automatically scan every media file before download to protect your agents and your organization from malicious content. Security you can trust, seamlessly integrated.
Automatic Media Scanning
Every file is automatically scanned before download to detect threats and malicious content.
Protect Agents from Malicious Files
Keep your team safe from viruses, malware, and unsafe content hidden in media files.
Seamless Security
Advanced protection without interrupting your workflow — security that works invisibly.
Enterprise-Grade Protection
MediaBriz Guard provides real-time threat detection and file validation, ensuring every media file is safe before it reaches your team. Built with security-first architecture to protect your organization.
Use Cases
Built for Teams ThatNeed Media Clarity
Turn messy conversations into clear, trackable media workflows.
Customer Service & Case Management
Manage complex, document-heavy customer cases with confidence. Review customer documents and images during live conversations, add internal notes and annotations, and ensure seamless agent handover with full case context.
Flag and annotate media for internal tracking and follow-up
Add case notes visible to incoming agents during handover
Maintain service continuity across multi-touch customer cases
Back Office Teams – Faster Call Insights
Easily search and review calls by customer, agent, date, or type, and access all media with full context.
Quick multi-criteria search
View all media and agent notes
Follow the full call timeline
Analyze media in context
Filter and compare messages from agents, customers, or bots
Streamline workflows and reduce investigation time
10x
Faster media review
Zero
Learning curve
100%
Data protected
Security & Compliance
Enterprise-GradeSecurity
Your data is protected with industry-leading security standards.
Secure & Compliant Platform
Our platform is securely hosted on AWS and fully integrated with Genesys, following strict security and compliance standards. The solution has successfully passed required security assessments, ensuring reliable, secure, and enterprise-grade data protection.
AWS Hosted
Secure cloud infrastructure
Genesys Integrated
Seamless integration
Security Certified
Passed assessments
Data Protection
Enterprise-grade
Product Screenshots
See MediaBrizIn Action
A glimpse into how MediaBriz transforms your media workflow.
Side-by-Side Comparison
Compare images and PDFs with precision
Conversation Notes
Track comments and insights with ease
Organized Media Library
All your conversation media in one place
Why Teams Love MediaBriz
Built with care for the people who handle media every day.
- Non-destructive editing
- One-click export
- Conversation context
- Multi-format support
- Team collaboration
- Fast search & filter
Get in Touch
ContactUs
Have questions about MediaBriz? We're here to help. Send us a message and we'll respond within 24 hours.